Campus Resources

Last updated: May 26, 2020

Send updates to suttonlp@nullwfu.edu

 

coronavirus.wfu.edu


Residence Halls

Move Out 2020 Information

 

Deacon Dining

Meals can be delivered directly to your residence hall up to three times per day. You can order (1) meal or all (3). Each meal ordered counts as one meal swipe. Place an order by filling out this form.

Information and sign up forms for the Grocery Delivery and the Hungry Harvest Box programs can also be found here.

Complete details and take-out dining hours can be found here.

 

    Student Health Service

  • If you are sick

    Please CALL AHEAD (336.758.5218) before visiting the clinic.

    • Online appointment bookings have been disabled. Please call to make an appointment.
    • Virtual appointments with Telehealth are now available. Details.
    • There is no 24-hr care until further notice. Reach the nurse on call at 336.758.5218 for after-hours concerns about illnesses and injuries.
    • You can e-mail questions about prescription refills, obtaining allergy serum, appointments, or other administrative questions to shs@wfu.edu.
  • Hours

    Clinic Hours

    Beginning June 1
    10 a.m. to 3 p.m.
    Monday-Friday

    Please CALL AHEAD (336.758.5218) before visiting the clinic to determine the best appointment option for your care needs. Virtual appointments are now available.

    Pharmacy

    The on-campus pharmacy is currently closed until fall semester.

  • Specialty Services
    • The bimonthly POSSE clinics (STI testing) have been cancelled until further notice. Free STI testing is available at the Health Department. Click here for more information. STI testing is also available at the Student Health Service (usual lab charges apply). Call 336.758.5218 for an appointment.
    • Psychiatry appointments are still available. Call for an appointment.

University Police

University Police remains open and available 24 hours a day.

Contact

Wellbeing Center

campusrec.wfu.edu

While the Wake Forest Wellbeing Center remains closed, there are many virtual fitness options available to students and staff.  Visit go.wfu.edu/accessfitness.

    Benson University Center Post Office

  • Faculty/Staff Mail Services
    • Mail Services lobby is closed. 
    • DeaconOne card/Staff ID access will be available to the Benson Center & PO Boxes.
    • Courier service will occur once daily to those departments that have requested special arrangements with Mail Services. These arrangements can be made by calling 336.758.5281 or emailing  Meri Silveri at silvermm@wfu.edu. The courier service will include inter-campus mail and packages only.
    • Outgoing mail should be of an emergency or critical nature only.
    • If you need to mail a package via USPS, UPS or FedEx, the appropriate supplies and drop-off bin will be available inside the foyer of Benson every Monday, Wednesday and Friday from 1-3. If you need to mail a package outside those times, please contact Mail Services to make arrangements. Please enter the building through the door located on the parking lot C side. Supplies will be located between the two sets of doors at the entrance of Benson.   You will be required to complete a contact form so Mail Services can contact you for payment purposes for USPS,  UPS and FedEx packaging.
  • Student Mail Services
    • Mail Services lobby is closed. 
    • If you need to mail a package via USPS, UPS or FedEx, the appropriate supplies and drop-off bin will be available inside the foyer of Benson every Monday, Wednesday and Friday from 1-3. If you need to mail a package outside those times, please contact Mail Services to make arrangements. Please enter the building through the door located on the parking lot C side. Supplies will be located between the two sets of doors at the entrance of Benson.   You will be required to complete a contact form so Mail Services can contact you for payment purposes for USPS,  UPS and FedEx packaging.
    • If you need to pick-up a package, you can meet our team in the same location mentioned above. Please note that you will need to contact Mail Services ahead of time to make arrangements for pick-up.  This service will be available Monday, Wednesday, & Friday from 1-3 pm.
  • Mail Forwarding
    • If you have a package that has been delivered to Mail Services and would like to have it forwarded or would like to have all mail forwarded, please fill out our FORWARDING ADDRESS FORM.
    • A Mail Services team member will contact you regarding what address you would like the packages forwarded to and payment for shipping if necessary.
    Things to consider before forwarding packages / mail:
    • While forwarding a package via the United States Postal Service (USPS) is free of charge, this option may take longer to deliver.
    • While forwarding a package via FedEx, UPS or DHL,  provide faster delivery options, these services will incur a charge.

    University Counseling Center

  • Availability

    University Counseling Center

    The University Counseling Center (UCC) recognizes the impact that the COVID-19 public health crisis is having on our campus community and is still available to continue providing services to students of WFU.  However, to protect the welfare of both students and UCC staff, there will be a shift in the way we provide services during this unprecedented event.

  • For Students in North Carolina

    The UCC is able to provide counseling via a HIPAA-compliant, web-based teletherapy platforms (WebEx or Zoom) for students who have been receiving services from the UCC this academic year and who are living in the state of North Carolina during the suspension of in-person classes.

    UCC staff are reaching out to students who already access our services to determine their location and their desire for continued care via teletherapy.  Students who have not heard from their therapist can email them directly to schedule a teletherapy appointment.

  • For Students Outside of NC

    The UCC will provide consultation and referral services to students located outside of North Carolina during the suspension of in-person classes whether or not they have previously been seen at the UCC.  Students can call the UCC at 336-758-5273 to schedule this service Monday through Friday, 8:30 am to 5 pm EDT.

    As always, the UCC’s phone line will continue to act as a crisis line after normal business hours (Monday through Friday, 5 pm to 8:30 am EDT and 24/7 on weekends) and can be accessed by students located anywhere in the world.

Safe Office

safeoffice.wfu.edu

The Safe office on-call remains a 24/7 service and counselor/ advocates are available to meet virtually 8:30 a.m. to 5 p.m. and in person (with students who have not had contact with COVID-19) with at least 20 min notice by calling 336-758-5285.

Title IX

titleix.wfu.edu

The Title IX Office is working remotely but is available by phone and video conferencing to respond to student needs.  Please email titleixcoordinator@nullwfu.edu if you have questions, concerns or to set up an appointment.

    Chaplains and Campus Ministers

  • Availability
    Your Chaplains and Campus Ministers are Still Available
    Though most Wake Forest employees will be working remotely, the Chaplains are still available for support, education, and meeting online.
    Through these uncertain times, feelings of isolation and fear may occur.  Please know that your Chaplains and Campus Ministers are available to provide support and care.  Do not hesitate to call, text, or email us if there is anything we can do, or if you simply need a listening ear.
    Please see below for the best ways ways to contact the Chaplains Office.
  • General Needs or Questions

    If you need assistance meeting with a Chaplain or have general questions or concerns:

    Please contact:
    Peggy Beckman, Office Manager:
    beckmapp@wfu.edu
    336-758-5210

  • Reach a Chaplain directly
    Chaplain
    Tim Auman

    aumantl@wfu.edu
    336-758-5017
    Associate Chaplain
    K. Monet Rice-Jalloh
    ricekm@wfu.edu
    336-758-4843
    Associate Chaplain
    Virginia Christman
    christkv@wfu.edu
    336-758-5021

    Associate Chaplain for Jewish Life 
    Gail Bretan
    bretangh@wfu.edu
    336-758-4056

    Associate Chaplain for Catholic Life
    Liz Orr
    orrej@wfu.edu
    336.758.2507

    Associate Chaplain for Muslim Life 
    Naijla Faizi
    faiznr0@wfu.edu
    336-758-2936

    Chaplain for Innovation Quarter (IQ), Wake Downtown and Bowman Gray Center for Medical Education
    Michelle Nicolle
    mnicolle@wakehealth.edu
    336-713-9766

  • Reach a Campus Minister

    If you need assistance meeting with a Campus Minister please contact:

    Pattie McGill, Administrative Assistant
    mcgill@wfu.edu
    336-758-5248

ZSR Library

zsr.wfu.edu

Due to COVID-19 precautions, the Z. Smith Reynolds Library is currently closed to all visitors, including WFU students, faculty, and staff.

While ZSR will be closed, our services and support will continue. If you have any questions, please email askzsr@nullwfu.edu or call 336-758-4931.

Thrive Remotely

To support the students, faculty, and staff during this time, the Office of Wellbeing, Campus Recreation, and other colleagues have curated a hub of resources which encompass a variety of wellbeing topics to help our community as we transition to remote school and work.

Thrive Remotely

Distance Learning Resources

keeplearning.wfu.edu

Visit this website for tips and best practices for distance learning, as well as virtual resources, such the Writing Center, the Chemistry Center, the Math & Stats Center, and the Computer Science Center, tutoring and more.

Learning Assistance Center & Disability Services

lac.wfu.edu

The Learning Assistance Center and Disability Services is available for phone and virtual appointments, from 8:30 a.m.-5 p.m. daily. Please email lacds@nullwfu.edu or call 336-758-5929 to schedule a virtual appointment.

    University Stores

  • Bookstore Hours
    • Faculty have various resources available to assist with e-textbook options. Please communicate with your professors for specific course material expecations regarding remote instruction.
    • For additional questions or information, you can call 336.758.3562 or email wfu@bkstr.com.

    While the Bookstore and Deacon Shop are closed, online orders are being fullfilled.

  • Returning Textbooks

    Your campus bookstore fully supports learning regardless of where it takes place. Due to COVID-19 (Coronavirus) concerns, you will not be able to return your outstanding rental titles in-person. We have you covered.

    Here’s What You Need To Know:

    Your bookstore is closed to the public, you can ship your rentals By Mail using our free shipping label.

    • Free Label is included in every rental reminder email – watch out for the first email 2 weeks before your rental due date.
    • You will need a box for your books and a printer for the label.
    • After printing the label, bring the shipment to your nearest FedEx store

    If you are returning to campus to collect your belongings during your designated move out period, please take your rental textbooks with you and follow these same steps to mail in your rental textbooks back to the Bookstore.  

    You can generate your free return shipping label any time in My Account, on or before your due date.

    If you rented online, you may convert to purchase or extend those rentals in My Account on or before your due date.

WFU BASICS

E-mail BASICS@nullwfu.edu

Brief Alcohol Screening and Intervention for College Students
BASICS is available online to all WFU students (undergrad, grad, professional). BASICS is a free and private evidence-based and supportive meeting to help people think about changes that they might want to make to their drug and/or alcohol use.
To learn more or make an appointment e-mail BASICS@nullwfu.edu

    Transportation and Parking Services

  • Shuttle Service

    Effective Monday, March 23, 2020, shuttle operations are no longer in service, including the OnCall service.

    While these services are suspended, if you are in need of pharmacy assistance, please contact Student Health at  shs@wfu.edu.

  • Parking
    Until further notice:
    • Faculty/Staff: If your vehicle has an off-campus parking hangtag and need to visit the Reynolda Campus, you are welcome to park in Faculty/Staff and General Parking Lots on campus to conduct business until further notice.
    • Students: If your vehicle has an off-campus parking permit (freshman, sophomore, off-campus church and UCC permits), it can be parked on-campus in General Parking Lots only.
    • Any car left on campus during can remain in its current location until the student returns to campus.
    • For additional parking questions, you can call 336.758.7275 or email parking@wfu.edu.

Writing Center

The Writing Center is available for remote appointments Monday-Friday 12-5 p.m., Sunday-Thursday 7-9 p.m. (all times Eastern). You can choose between synchronous video appointments with a tutor or asynchronous eTutoring. Online appointment scheduling is available.

WFU Writing Center